Reasons for Why QuickBooks Closes Unexpectedly and Troubleshooting Methods

QuickBooks is online software that is widely used in the accounting world. QuickBooks has made tiresome financial work easy for its users. But sometimes, the QuickBooks application closes unexpectedly. The error message displays ‘QuickBooks has stopped working ‘or ‘A problem has stopped the program to stop working properly’ or ‘Windows is searching for a solution to this problem’. The QuickBooks stops working and closes on its own or the program freezes. To know more about why QuickBooks Closes Unexpectedly and what you can do to resolve it, follow this article.

However, if you still face any issues or need help regarding the QuickBooks application, you may contact our team for assistance.

Identifying QuickBooks Application Closes Unexpectedly Error

As sometimes QuickBooks closes unexpectedly without displaying any error, therefore, it is important to know how you can identify this error. To identify QuickBooks application unexpected closing check if the following features are present:

  1. The keyboard and the mouse pointer start lagging.
  2. When you try to open the QuickBooks application, it closes unexpectedly without any error message.
  3. When you open the QuickBooks application, it freezes and stops responding.
  4. QuickBooks suddenly stops as soon as you open it and display one of the error messages that is mentioned above.

You May Also Read:- Ways To Fix QuickBooks Error 15223

Reasons for QuickBooks Closes Unexpectedly Error

  1. Damaged Installation file: Corrupted and Damaged QuickBooks installation file or company file may cause QuickBooks to unexpectedly stop.
  2. Corrupt Hard drive: Hard drive may have a virus or malware infection that can damage your Windows including the QuickBooks application, hence the application may create errors while using.
  3. Damaged QBUSER.INI file: QBUSER.INI is an important company file, if damaged can lead to errors in the QuickBooks application.
  4. The long name of the Company file: The company file’s name has more characters than the allowed limit.
  5. Damaged Windows Operating System file: Any virus or malware infection can damage the Windows Operating system and the whole devices start to lag.

Resolving QuickBooks Closes Unexpectedly Error

  1. Rename QBWUSER.INI File: Open Windows ‘File Manager’ and in the C drive check if Windows is set to Display Windows Hidden Files. If not, then set the same. Now find the QBWUSER.INI file from the search bar and rename it. Then, start the QuickBooks application to check if the error still arises.
  2. Scan and Repair the Hard Drive: Open Windows File Manager and open ‘Properties’ under the ‘Tools’ tab and click on ‘Check Now’. Select ‘Automatically fix the file system errors and ‘Scan for and attempt recovery of bad sectors’ options. Now click ‘Start’ and wait until scanning completes then restart your computer.
  3. Use QuickBooks Install Diagnostic Tool: Install QuickBooks Tool Hub and run the downloaded installer file named “QuickBooksToolHub.exe” and start the installation. Now click on the ‘Program Installation Issues’ tab and install QuickBooks Install Diagnostic tool. It takes around 25-30 minutes depending on the issue and version of your Windows Operating System. Once the installation is done, restart your Windows and open the QuickBooks application and check if the error is gone.

Summary

The reasons and troubleshooting methods for QuickBooks Closes Unexpectedly error while trying to open the QuickBooks application are written in the article above. The user can easily get rid of this error by following the methods mentioned. Despite if you need any assistance, you can dial +1 855-948-3646 for assistance.

Quick Read:- Getting QuickBooks Error 2002

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