Salesforce QA Testing: Roles & Responsibilities of a Salesforce Tester

Introduction:

Salesforce QA refers to the practice of testing Salesforce applications and customizations built using its platform. In this practice, the teams validate the application against the functional requirements and specifications.

Types of Salesforce QA Testing:

Given below are some of the most significant types of Salesforce testing.

  • UAT Testing- This SFDC testing follows a test script based on business practices where testers verify whether or not Salesforce performs as expected.
  • Production Testing- It confirms whether or not the configurations and code pushed into the production environment deployed successfully.
  • Regression Testing- This testing helps in verifying whether or not code and configuration release affected any existing user processes or Salesforce functionality.
  • Load Testing- It reviews the system’s performance under a specific load. Moreover, it allows testers to examine how well Salesforce behaves with multiple users accessing the system simultaneously.
  • Security Testing- It helps in uncovering threats, vulnerabilities, and risks within the Salesforce application. Furthermore, it identifies possible weaknesses and loopholes within the application to create solutions that prevent cyberattacks.
  • Functional Testing- This Salesforce test reviews each function of the software by providing appropriate input and measuring the output against the functional requirements.
  • Integration Testing- It helps in integrating software modules logically that are tested as a group. In addition, these tests aim to expose any defects when these modules are integrated within the application, as modules are coded by different programmers.

Features of Salesforce QA Testing:

Salesforce allows you to check that configuration and code are functional. In addition, it helps you to verify whether the finished system can support the client’s business processes or not. Salesforce QA Testing helps in verifying whether the system’s initial build meets the agreed requirement or not. Using it allows you to catch problems early so you can fix them at a low cost and in less time. Furthermore, it provides you with a functional flow report based on the status of test cases. It offers a Process builders feature that helps you to check the working condition and behavior of the system. To further know about it, one can visit Salesforce QA Testing Training in Gurgaon. Apart from these, Salesforce Testing much include the following features:

  • Conducting UI testing, functional testing, regression testing, integration testing, system testing, and system integration testing.
  • A user can also enforce it on SalesForce using tools like HP Unified Functional Testing (UFT) and Selenium.
  • It is necessary for testers to create functional flows including positive and negative flows.
  • Should create and test workflows using various user roles.
  • Must document test cases using a test management tool like HP ALM.
  • It is necessary to prepare test data for validating the report’s functionality.

Roles & Responsibilities of a Salesforce Tester:

Salesforce Testing helps in conforming that code and configuration is to confirm that code and configuration is functional. It helps in verifying whether the system can support all business processes or not. Furthermore, it ensures that the system’s initial build meets approved requirements. Salesforce Testing allows QA teams to identify problems early so that developers can fix them early. Due to these reasons, various companies look towards hiring skilled and experienced Salesforce testers. Thus, generating multiple career opportunities in this domain. Many institutes provide Salesforce QA Testing Online Course and one can enroll in them to start a career in it. Given below are some of the significant responsibilities of a Salesforce QA Tester.

  • A tester needs to have clear communication with the development team, to understand their customizable features.
  • It is necessary for a tester to coordinate with the business whenever required.
  • Ensuring that the code coverage does not go below 75% as per the standard Salesforce rule.
  • Should conduct role-based testing to ensure the consistency of data with various user roles.
  • Performing compatibility testing of the third-party applications integrated with SalesForce if any.
  • Should be familiar with load testing tools such as JMeter to validate complex flows.
  • These professionals should have complete knowledge of multiple application flows.