QuickBooks Is Unable to Open Company File? Here’s What to do About it

The company file is known as the soul of QuickBooks as it stores all the financial data of organizations. Opening the company file sometimes gives an error ‘QuickBooks unable to open company file.’ It usually happens when the data file is not stored on the network, or you are not using a file-sharing service. Some other factors leading to the error are damaged company files, incorrect hosting and outdated QuickBooks Desktop. Follow the complete blog to understand what prompts QuickBooks not loading company file error and how to fix it.

If QuickBooks unable to open company file and you need a solution to fix it, we suggest getting in touch with one of our certified QuickBooks professionals for direct consultation by dialing 1.855.738.2784

What gives rise to the QuickBooks company file in use is not responding?

Check out the list of causes given below that triggers the error:

  • The user does not have sufficient permissions to open a particular company file.
  • The company file that the user is trying to open in QuickBooks is either damaged or not located in the correct folder.
  • QuickBooks version installed on the server computer, and the workstations are outdated.

Recommended to read: QuickBooks Error 15270

Quick Solutions to Fix QuickBooks not loading company file issue

Solution 1. Save the company file to your Windows desktop

  • Go to the Windows Start menu, type File Explorer in the Windows search field and open File Explorer.
  • Locate the folder containing company files, right-click the company files with the .qbw extension and select Copy.
  • Move to your Windows desktop, right-click anywhere and choose Paste.
  • Right-click the company file you pasted, select the Rename option and name the file as Test.
  • Open QuickBooks, go to the File menu and choose Open or Restore company.
  • Select the company file you copied on the desktop and choose Open.

Solution 2. Check properties of QuickBooks company file

  • Go to the Windows Start menu, open File Explorer and locate your company file. The file will have .qbw extension at the end.
  • Right-click the file, choose Properties and click Advanced.
  • Click to clear the Compress and Encrypt checkboxes and select OK.
  • Restart QuickBooks and try to open the company file.

You may also like to read: QuickBooks Error 15270

Solution 3. Download the latest QuickBooks update from Intuit website

  • In QuickBooks, move to the Help menu and choose Update QuickBooks.
  • Go to the Update QuickBooks window, select the Update Now tab and tick the Reset Update checkbox to erase previous QuickBooks updates.
  • Click Get Updates to download the latest QuickBooks updates, then restart QuickBooks.
  • Next, accept the prompt to install the update.

Solution 4. Disable hosting on the computers other than the server

  • In QuickBooks, select the File menu and click Utilities.
  • Click the Stop Hosting multi-user access option. If you see any other option than the Stop hosting multi-user access, it indicates hosting is not enabled.

We expect that our blog on QuickBooks is unable to open company file help you fix the error without any hassles. If none of the above-discussed troubleshooting solutions help you eradicate the issue, get in touch with the certified QuickBooks expert’s team by calling us on our toll-free number 1.855.738.2784

Recommended to read: QuickBooks Error 15241

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