Technology

How to Troubleshoot QuickBooks Error 557 – QuickBooks Update Error

December 7, 2023
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QuickBooks Error 557 is an update error majorly contributed by damaged installer files, or corrupted windows components. Insufficient hard disk space can also be a cause of this issue. The discussion entails the various causes of QuickBooks error code 557 along with the effective fixes for its effective fixation. So, keep reading it all the way till the end.

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Root Causes of QuickBooks Error 557

Several prominent factors can trigger this error. These subsume the following:

  • Incorrect QuickBooks installation previously.
  • Unanticipated system shutdowns during the previous update attempts..
  • Malware or virus attacks.
  • Incorrect QuickBooks settings.
  • Damage to the entitlement file.
  • Expired QuickBooks subscription.

Effective Solutions to Rectify QuickBooks Error 557

The error can be fixed quite easily by relying on the methods explained below:

Solution 1: Delete the Entitlement File

Follow these steps to remove the entitlement file and reactivate QuickBooks:

  • Press the Windows + E keys to open Windows File Explorer.
  • Navigate to “C:/ProgramData/Intuit/Entitlement Clientv8.”
  • Right-click on EntitlementDataStore.ecml and select “Delete.”
  • Launch QuickBooks and input the necessary product registration details, including license and product keys.
  • Install QuickBooks Desktop updates and reinstall any payroll updates.

Solution 2: Verify QuickBooks Subscription Status

Make sure QuickBooks subscription is active. To keep this checked, perform the following procedure:

  • Log in to the QuickBooks account on the Customer Account Management Portal (CAMP).
  • Click on Manage QuickBooks.
  • Under Products and Services, choose the Payroll Subscription option.
  • Check the status of the payroll subscription.
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  • If canceled, click “Re-subscribe,” review information, and ensure correctness in the Reactivate Subscription form.
  • Click Save and Continue.
  • Now, hit on Reactivate. This will activate the product.
  • Try the update again. This should do away with QuickBooks Error code 557.

Solution 3: Try System Restore

Trying the System restore feature can resolve Error code 557. The steps to do the same are:

  • Log in with Administrator credentials.
  • Go to System Tools in the Accessories menu and select “System Restore.”
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  • Choose a recent restore point.
  • Click “Next” and wait for the process to complete.
  • Restart Windows and run QuickBooks again.

Solution 4: Conduct a Full System Scan for Viruses

Open your antivirus program as an admin and perform a Full virus scan on the system. This will also scan the QuickBooks program and its files and folders. If any error gets detected, put it in quarantine. Then, go for a clean install of QuickBooks.

Solution 5: Go for clean install of QuickBooks

The clean install process ensures the clean wipeout of QuickBooks followed by a fresh installation of the program. This is a proven measure to fix QuickBooks Error code 557. The process is:

  • Open the Control Panel. Go to programs and Features.
  • Hit on QuickBooks and then go for Uninstall/Change option.
  • The following step is to click on Uninstall and perform the onscreen steps to uninstall the program.
  • Now set up the program again. When QB is installed, activate it and run it.
  • Try the update again. This should do away with QuickBooks Error code 557.

Winding up!

The current blog discussed all the information and cleared all your doubts related to fixing QuickBooks error. If you have any doubts or queries related to this error, make sure to call us at the helpline 1-800-761-1787.