Avelo Airlines is a low-cost carrier based in Burbank, California, that was founded in 2019. The airline began operations in April 2021 and has been steadily expanding its route network ever since. Avelo Airlines offers a range of policies and procedures that are designed to provide a safe and comfortable travel experience for its passengers. In this article, we will explore Avelo Airlines’ policies in more detail.
Baggage Policy
Avelo Airlines’ baggage policy is relatively straightforward. Passengers are allowed to bring one personal item and one carry-on bag on board the aircraft. The personal item must fit under the seat in front of the passenger and can be a purse, laptop bag, or small backpack. The carry-on bag must fit in the overhead bin and can be up to 22 x 14 x 9 inches in size. Passengers can purchase additional baggage allowances if they need to bring more luggage.
Checked baggage is also allowed on Avelo Airlines, but passengers must purchase a checked baggage allowance. The cost of checked baggage varies depending on the route and the weight of the bag. Passengers can purchase checked baggage allowances when they book their flight or at any time before the flight departs.
Passengers are encouraged to check the airline’s website for up-to-date information on baggage allowances and fees.
Flight Change Policy
Avelo Airlines’ flight change policy is designed to be flexible and customer-friendly. Passengers can change their flights up to 24 hours before the scheduled departure time without incurring any change fees. However, passengers will need to pay any fare difference if the new flight is more expensive than the original flight.
If a passenger needs to change their flight within 24 hours of departure, they can do so by contacting Avelo Airlines’ customer service team. However, passengers may incur a change fee, and they will need to pay any fare difference if the new flight is more expensive than the original flight.
Cancellation Policy
Avelo Airlines’ cancellation policy is also designed to be flexible and customer-friendly. Passengers can cancel their flights up to 24 hours before the scheduled departure time without incurring any cancellation fees. However, passengers will not receive a refund for their ticket. Instead, they will receive a credit that they can use towards a future flight on Avelo Airlines.
If a passenger needs to cancel their flight within 24 hours of departure, they can do so by contacting Avelo Airlines’ customer service team. However, passengers may incur a cancellation fee, and they will not receive a refund for their ticket. Instead, they will receive a credit that they can use towards a future Avelo flights .
Health and Safety Policies
Avelo Airlines’ health and safety policies are designed to provide a safe and comfortable travel experience for passengers during the COVID-19 pandemic. The airline has implemented several measures to ensure that its aircraft are clean and disinfected before each flight. The airline uses a hospital-grade disinfectant to clean all surfaces on the aircraft, including the seats, tray tables, armrests, and lavatories.
Avelo Airlines also requires all passengers to wear a mask or face covering throughout their entire journey, except when eating or drinking. The airline provides masks to passengers who do not have one.
Passengers who are feeling unwell or have been in contact with someone who has tested positive for COVID-19 are encouraged to stay home and not travel. Avelo Airlines offers a flexible flight change policy that allows passengers to change their flight without incurring any change fees if they need to cancel due to illness or exposure to COVID-19.