Business Technology

A Guide on how to fix QuickBooks Crash Com Error

October 5, 2023
nancy4371

QuickBooks users can face many errors when downloading or sending their invoices to others. QuickBooks Crash Com Error is one such error faced by users when emailing their invoice in QuickBooks Desktop. If you are also being troubled by this issue and want to urgently send your invoice to customers, then perform the guidelines provided in this article to fix QuickBooks Crash Com error.

fix QuickBooks Crash Com error

 

What leads to QuickBooks Crash Com Error?

This error when ending the invoices on email can result due to the following factors:

  • The previous installation of QuickBooks was not complete due to which the all QB components were not installed properly, especially the webmail.
  • Some hazardous virus infected the webmail files.
  • Poor internet connection can also result in the Crash com error.
  • Microsoft Office files might be damaged.
  • QB is unable to connect to the Email service provider.

 

Solutions that can resolve QuickBooks Crash Com Error

Perform the below listed solutions to fix this error in QuickBooks.

Solution 1: Update Microsoft Outlook

Perform the following steps to update MS Outlook

  • From Start, go to Outlook and open it.
  • Then, choose File, and then the Office Account option.
  • Click on the Update Option, then go for Update Now.
  • When the update is done, start Outlook again, then try to send invoice through email again.
  • If QuickBooks crash com error still persists, go to the next solution.

 

Solution 2: Make MS Outlook the default email app

The simple steps to make MS Outlook the default app for emailing are:

  • Go for the Start menu, then Control Panel.
  • Here, go to Default Programs section, and go for the option to set default programs.
  • Tap on MS Outlook, then click on Set this program as default.
  • After that, hit on Ok.
  • Now, make an exit and try to send the invoice over the mail again.

 

Solution 3: Toggling the Email settings

The process to toggle email settings in an attempt to resolve Crash com error in QuickBooks desktop is:

  • Go to Start menu, then the Control Panel.
  • Go to Mail, then opt for MS Outlook.
  • The mail setup window will appear, tap on Show Profile, then click on Ask for a profile to be used, and then click on Apply.
  • Now, click on Ok.
  • Send a test mail to your email to check if the error is fixed.

 

Solution 4: Add Email account in MS Outlook

  • Run MS Outlook, then go to File. Here, click on Add Account, then enter preferred email address in the text box.
  • Then, tap on Connect. The server will automatically be detected by the program. Now, fill in the correct password, then click Ok.
  • Later, check if Crash com error encountered while sending the invoice over email got rectified.

 

Solution 5: Use the Compatibility mode to run QuickBooks

This can be conformed in case the current version of O/S is not compatible with QuickBooks. The steps are:

  • Tight-click QuickBooks icon on desktop, then choose Properties.
  • Then, go for Compatibility, and click Run this program in compatibility mode.

fix QuickBooks Crash Com error

  • Opt for Windows 7, then choose the option to Run this program as an administrator, and click Ok.
  • This process should have rectified QB Crash Com error.

 

Also read: QuickBooks error 6209

 

Summing Up!

This lucid blog uncovered various solutions that can help users fix QuickBooks Crash com error. If you feel any issues, contact us at -800-615-2347. Our QuickBooks desktop error support team will be happy to provide you a feasible solution for all your accounting issues.!