Workforce Management Market Size 2021-26: Share, Trends, Scope, Demand and Opportunity

According to IMARC Group’s latest report, titled “Workforce Management Market Size: Industry Trends, Share, Growth, Opportunity and Forecast 2021-2026,” the global workforce management market exhibited strong growth during 2015-2020. Looking forward, the market is expected the to grow at a CAGR of around 14% during the forecast period (2021-2026).

We are regularly tracking the direct effect of COVID-19 on the market, along with the indirect influence of associated industries. These observations will be integrated into the report.

Workforce management (WFM) includes processes that enable an organization to track performance and optimize the productivity of their employees. It effectively forecasts labor requirements and manages staff schedules for accomplishing different tasks regularly. It also helps in improving labor planning, lowering operational costs and providing better customer services. As a result, workforce management software is utilized in the healthcare, and banking, financial services and insurance (BFSI) sectors, which are involved in high time-sensitive tasks.

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Market Trends

Owing to the increasing focus on workforce optimization, organizations around the world are relying on WFM solutions to manage their time and avoid duplication of tasks. This, in confluence with the increasing adoption of cloud-based solutions, is driving the global WFM market growth. Furthermore, digitalization and the rising penetration of smartphones is also strengthening the market growth. Apart from this, the introduction of real-time solutions in WFM, along with the integration of software-as-a-service (SaaS) technology, are anticipated to propel the market growth in the upcoming years.

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List of Key Companies Covered in this Market Report:

Atoss Software AG
HotSchedules Inc.
Huntington Business Systems
Kronos Inc.
Oracle Corporation
Reflexis Systems
Ultimate Software Group Inc.
Verint Systems
Workday Inc.
WorkForce Software LLC

Breakup by Solution:

Absence Management
Performance Management
Workforce Scheduling
Time and Attendance Management
Workforce Analytics

Breakup by Service:

Implementation Services
Support and Maintenance Services
Training and Education Services

Breakup by Deployment Type:


Breakup by Organization Size:

Small and Medium-sized Enterprises (SMEs)
Large Enterprises

Breakup by Vertical:

Government and Defense
Banking, Financial Services, and Insurance (BFSI)
Transportation and Logistics
Telecom and IT
Consumer Goods and Retail
Energy and Utilities

Breakup by Geography:

North America (U.S. & Canada)
Europe (Germany, United Kingdom, France, Italy, Spain, Russia, and Others)
Asia Pacific (China, India, Japan, South Korea, Indonesia, Australia, and Others)
Latin America (Brazil, Mexico)
Middle East & Africa

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IMARC’s information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company’s expertise.

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