What CX technology trends to lookout for in 2022?

Championing any modern idea or technology demands time and necessity. Earlier, over some tea, my colleague…

Five Tips To Create A Better Customer Experience For Your Insurance Business

Customer experience however has only recently gained importance in the insurance space and has shown massive…

How Speech Recognition Improves the Customer Experience in Call Center?

Speech is the most natural way of human interaction. Due to technological limitation, we started interacting…

Seven Essentials Of A Customer Experience Strategy

Being in the Customer Experience Industry for the last seven years, there are more than a…

The Six Most Important Components of a Customer Experience

Thus, it is quite clear that Customer Experience is the key to the success of any business. This…