A remote customer service agent provides customer support services to clients or customers from a remote location, usually from their home office. Additionally, make sure to have a reliable internet connection and a quiet workspace to ensure you can provide excellent customer support services from your remote location. Interactive Research Communications helps tech companies improve lead generation by providing marketing, sales, and customer service advice. It’s hiring a B2B Telephone Interviewer to survey customers who have used the company’s products and services. In this role, you’ll be responsible for cold-calling users and asking them about their customer experience.
While call centers are still widely in use, it’s relatively easy to handle the same tasks from the comfort of your home. As long as you have a call center headset, you can perform all of your household responsibilities (or travel the world) while still guiding customers through their problems over the phone. One of the best parts about working in an office is that you have free access to several employees with whom you can network daily.
Research all your options by leveraging personal connections and job boards
To streamline your job search, consider a subscription job board. If you see a customer service role that interests you, read the job description carefully to understand the required qualifications. You can print out the job description and highlight skills that you already have, and use that to tailor your resume. remote customer service meaning Outsourcing and consulting services include recruitment and business process outsourcing, executive search, career transition, and executive coaching. Working remotely means you no longer have a limited radius for your job search. This widens your search area from local to global and opens up vast possibilities.
To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you’d be a great fit for this role. Sendwave is a mobile application used for sending money to Africa. They hire Call Center Representatives to work from home. Be sure to refresh the link to make sure you see updated jobs. It is similar to Instacart, except they only offer delivery within the San Francisco Bay area. They hire Customer Happiness Representatives to work from home, and the starting pay is $17 per hour.
What Education Is Required?
As a remote customer service agent, you can work full-time or part-time, depending on your availability and the requirements of the company you work for. They use cutting-edge technology and unparalleled expertise to optimize water usage in companies. In addition, they offer customer service jobs to people looking to work remotely. Looking for legitimate online customer service jobs you can do from home? If yes, you’ll enjoy our latest collection of companies that offer remote customer service jobs.
If you want to succeed in a work-from-home customer service position, you need to give yourself the right tools. These must-have resources range from the latest support software to an office chair that keeps you comfortable. Although preexisting groups can offer you an immediate sense of community, you can also build your own. If you notice other home-based customer service employees on social media, reach out to make a personal connection. Ask if they would be interested in participating in a monthly online hangout.
Bilingual Customer Service Representative
A quick Google search brings up several sites offering remote customer service jobs, from niche sites to standard job search websites. Read along for tips for finding remote customer service jobs. LiveOps also pays representatives by the minute — and commonly by the productive minute. However, customer service representatives are generally not given any guarantee of minimum pay, so you may not earn anything if the call center is slow during your shift. The site also does not provide education stipends to complete required training. Pay rates range from 25 cents to 45 cents per minute, which theoretically pushes top pay to $27 hourly.
If your boss forgets to answer a question over email or Slack, ask it again to ensure everyone is on the same page. During the interview process, share what excites you about the position and talk about how your priorities match the hiring company’s values. Use tangible examples of how you have solved real-life problems — even if they didn’t take place in a work setting. The more comfortable and confident you are with what you offer as a professional, the more likely you are to find your dream job. Hiring managers are always looking for critical thinking skills, communication abilities, empathy, and a genuine interest in the customer. Working in customer service no longer means sitting in a cubicle.
We can’t wait to hear about your tips and experiences in the comment box below. But our focus today is on those companies that let their customer service agents work from home. If you are lucky, you can land companies that let you work whenever you want to. The companies above are some of the best choices you can explore if you are looking for companies that have work-from-home customer service jobs. They have openings in different jobs, among them remote customer service.
- Customer service professionals can earn a comfortable salary.
- This position requires about 40 hours of work each week, and you can adjust your schedule based on your time zone.
- You may be surprised by the sheer number of positions there are for remote employees.
- The typical customer service job they offer is that of a customer care specialist.
- The pay starts between $16 and $19 per hour, depending on experience and education.