No doubt, Netgear Orbi router is a great networking device to access high-speed internet in every corner of your house. Being a networking device, Orbi is prone to technical issues. And, one of the most common yet major issues that 85 percent of users usually complain about is “Orbi satellite not connecting to the internet” issue. On the off chance, you are facing the same problem, this piece of writing can be of great help to you. Here, we have jotted down the best tactics that will surely be going to help you get rid of the issue in a flash. Let’s get the ball rolling!
Reasons: Orbi Satellite Not Connecting
Before we help you fix the issue in discussion allow us to make you familiar with some of the common reasons causing it.
Here is the list of the reasons preventing your Orbi satellite from connecting to the internet:
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In the first place, we suggest you check your internet connection. Maybe your internet connection is the culprit and that is not allowing your Orbi satellite to connect with it.
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If you have used an Ethernet cable for connecting your devices, maybe it (the cable) is faulty due to which you are unable to make a connection between your Orbi satellite and the internet.
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The location of your Orbi satellite is not good.
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Technical-related issues
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The power supply to your Orbi satellite is not stable
These were the most common reasons causing “Orbi satellite not connecting to internet” issue. Now, walk through the fixes given below and troubleshoot the issue in a flash. Keep reading!
Fixed: Orbi Satellite Not Connecting
Here are the best fixes to troubleshoot the issue:
Fix 1: Restart Your Orbi Satellite
Start troubleshooting the issue by restarting your Orbi satellite, and your internet (modem). To execute the process, here are the instructions you need to follow:
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Turn off your internet modem
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Within a minute, turn off your Orbi satellite and Orbi router.
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After turning off the devices, wait for 10-12 minutes.
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Turn on your internet modem first.
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Then, turn on your Orbi router and satellite.
Now, using a well working Ethernet cable, connect your devices. Make sure that you have firmly inserted the cable into the ports of your devices.
So, is your Orbi satellite connected to the internet? Verify the same by accessing orbilogin page.
Bonus!
If you want to connect your Orbi satellite to the internet, you need to make an Ethernet connection between your Orbi satellite and router as well. In case you haven’t done so, do it right now.
How?
Take an Ethernet cable and insert its one end into your satellite and other end into the Orbi router.
If you don’t want to do so, mean, if you don’t want to make an Ethernet connection between your Orbi satellite and router, then you can create a wireless connection between them
How?
Just press the sync button on your Orbi and within a minute, press the sync button on your satellite.
While syncing your devices, make sure that your devices, Orbi satellite and placed pretty close.
Check the Power Supply
Are you still facing issues while connecting your Orbi satellite to internet? If yes, then ensure that all your devices, Orbi router, satellite, and internet modem and receiving a steady and continuous power from their respective wall sockets and that the wall sockets are in working condition.
On the other hand, the LEDs on the devices are supposed to be green and stable, then only you will have no issues while connecting them.
Contact Your ISP
If the issue isn’t fixed yet, your internet service provider seems to be the culprit. For this, we suggest you contact him as soon as possible and confirm the exact issue. On the off chance, your ISP have put the internet services down for maintenance, kindly wait until everything becomes normal.
And, once the internet speed is running smoothly, you will have no issues while connecting your Orbi satellite with it.
Relocate Orbi Satellite
If you are on this fix, it means the issue is still spinning your head, isn’t it? Need not to worry! Try changing the location of your Orbi satellite. While relocating the devices, ensure that they are placed within range and reach of your internet modem. If possible, try relocating your internet modem as well.
We really hope that after applying the last fix, “Orbi satellite not connecting to internet” is now fixed. You can verify this by accessing the Netgear Orbi login page via orbilogin.net web address.
Anticipating that the information we have provided here helped you out for fixing the issue.
Thank You for staying connected!