Netgear Orbi is an intelligent mesh WiFi system that is known to work seamlessly due to a combination of a router and satellites. It means the connection between the router and satellite holds great importance when it comes to delivering 100% performance. But, it has been reported by some users that their Netgear Orbi is not finding satellite. On the off-chance, you are also facing the same problem with your mesh system and cannot make the most of it; you are suggested to go through this write-up. Here, you will find the potential solutions to fix the problem. Be ready to access the Orbi login URL as you might need to do so while implementing a couple of troubleshooting techniques.
Solutions: Netgear Orbi Not Finding Satellite
- Bring Your Orbi Units Closer
The very first thing you need to do in order to fix the problem you are facing is to reduce the distance separating your Orbi units. What we mean to say is that maybe your Orbi router and satellite are placed too far due to which your router is not finding satellite. Yes, we completely agree that your Orbi units are not supposed to share a clear line of sight all the time. But, it does not mean that you can place them too far.
While you are making changes to the distance separating your Orbi WiFi units, be sure not to place them too close. You only have to keep all of them within each other’s range. Keep in mind that if you place your WiFi devices too close, then you will soon find yourself struggling with other problems because of a clash of WiFi signals of Orbi units.
- Update the Router
There is a possibility that the WiFi router you are trying to connect to the Orbi satellite needs a firmware update. It is common to face connectivity issues with a networking device when its firmware gets outdated. Thus, before major issues affect your Orbi mesh WiFi system’s performance, you are suggested to update the firmware of your router.
You can update the router’s firmware either by accessing the orbilogin URL or using the Netgear Orbi mobile application. Both are reliable methods of updating the router’s firmware. But, keep in mind that you do not interrupt the firmware update process. There are chances of your router’s hardware getting damaged.
- Check the Location of Orbi Units
Did you take care of the location parameters while placing your Orbi WiFi router and satellite? Well, we doubt that. Otherwise, you won’t be struggling to resolve the Netgear Orbi not finding satellite issue. There are chances that any of the Orbi units are sitting in an area filled with WiFi interference-creating factors due to which their signals are getting interrupted or diverted from their actual path.
Thus, check the surroundings of your Orbi units. If anything among the router or satellite is found near microwave ovens, Bluetooth speakers, refrigerators, baby monitors, fish tanks, televisions, treadmills, etc, you are required to relocate it. Additionally, make sure that your WiFi router as well as the Orbi satellite is placed away from reflexive surfaces, metal objects, corners, or concrete walls.
- Restart the Router
Perhaps, your WiFi router has fallen a victim to technical glitch due to which it is facing problems finding the Orbi satellite. This is to inform you that technical glitches tend to affect your router’s performance greatly. Therefore, you should get rid of them as soon as possible. Although the reason behind them is unknown, it is possible to fix them with the simplest hack.
All you need to do is power cycle the Orbi router. Simply, pull the router’s power adapter out of its wall socket. Let your WiFi router rest for 15 minutes. You can also disconnect the Ethernet cable connecting your router and modem. Once done, create the connections again and power up the router. Now, try to connect the router and satellite once again.
The Final Words
If your Orbi is not finding satellite, then the aforementioned hacks will surely help you out. Just in case you are still seeing the Orbi purple light which is a sign that the connection between your devices is still not created, you are suggested to sync them once more. Yes, there are chances that you haven’t synced your WiFi devices due to which the problem has shown up. Thus, sync your devices to fix the problem forever.