QuickBooks was released a few decades ago by Intuit to assist small businesses with their accounting & all the related monetary tasks. The software can easily take care of the requirements of businesses like payroll, tax filings, account reports, data security & storage, etc. It is an easy-to-use software with various versions, making it feasible for users to access their financial data portably from anywhere in the world. Despite all of the salient features, the software is always at risk of developing internal errors.QuickBooks Error H202 is one issue that restricts users from accessing the multi-user mode. If you have a similar issue in your PC, keep reading ahead to find out its causes and the methods you can use to eliminate it.
Get rid of this issue before your business gets affected, call 1.855.738.2784 to bring a team of QB experts on board for troubleshooting.
Details of the error
QuickBooks allows many people to simultaneously work on the same data using the multi-user mode. In this setup, the company file is hosted by the server in a multi-user network, and all the workstations connected to the network can use the company file. This error occurs when you try to switch to multi-user mode or access a file on the network. This happens because the software fails to establish a connection to the company file. You’ll receive an error message whenever you try to switch to multi-user mode: “This company file is on another computer, and QuickBooks needs some help connecting.” You’ll have to fix this issue to use the multi-user mode again.
Possible Triggers
The potential conditions which make this error bound to occur are mentioned below-
- The Database Server Manager has stopped running in the background, due to which issues have developed in the multi-user network.
- A security software active on your computer prevents QuickBooks from connecting to the network.
- The company file you tried to access or host has been damaged due to a malware attack or data corruption in your hard drive.
- The QuickBooks or Windows version you are using on your PC is outdated and requires an update.
- QuickBooks went through a faulty installation on your PC, and the program files have developed some issues, and the software is showing abnormal behavior.
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Counter Methods
The methods that can be used to eliminate this issue from QuickBooks are given below-
Solution 1- Uninstall Database Server Manager and reinstall it on your PC
The Database Server Manager is responsible for keeping the multi-user network intact and ensuring the smooth flow of data through it. It plays a significant role in helping the server computer connect with multiple users and form a multi-user network. This error might have occurred in your QuickBooks because the Database Server Manager is not running or has developed some issues. You can remove them by removing Database Server Manager from your PC and installing it again. Refer to the steps given below-
- Uninstall QuickBooks Database Server Manager
- Press Windows + R on your keyboard to open the Run Window.
- Type ‘appwiz.cpl’ as a command and press Enter.
- You’ll see Program and Features Window, select the QuickBooks Database Server Manager.
- Click on Uninstall/Change and follow the on-screen instructions.
After the Database Server Manager is uninstalled, let’s install it again.
- Install QuickBooks Database Server Manager
- On your server computer, download QuickBooks Desktop from the official website.
- Open Setup_QuickBooks.exe you just downloaded from the website.
- Process with the screen instructions and fill in your license number.
- QuickBooks will prompt you to choose an install type, tap Custom or Network options, and click on Next.
- Select the option suitable for your network setup and click Next.
a) If you want to install both QuickBooks and Database Server Manager, choose I’ll be using QuickBooks Desktop on this computer…
b) If you want to install the Database Server Manager, choose I will not be using QuickBooks Desktop…
- Proceed with the instructions given on the screen and click Install.
After the Database Server Manager is installed, use it to set up your company file by using the steps given below-
- Open the QuickBooks Tool hub on your computer system and click on Network Issues.
- Select QuickBooks Database Server Manager.
- Choose your company file if it is on the list or manually locate it using the Browse option.
- Click Start Scan after you have selected the file and wait till the process is finished.
- Open QuickBooks in all systems that encountered the error, click on File, and tap Switch to multi-user mode.
If there are still issues in switching to the multi-user mode, try the next method.
Solution 2-Utilize the File Doctor tool to repair your company file
If your company file is damaged or corrupted, QuickBooks will encounter an error whenever you try to access it. Similarly, QuickBooks will develop an error when you try to host a damaged company file in the multi-user network. If this is the case, you can fix the issue by repairing the file by using the steps given below-
- Open the QuickBooks Tool hub on your PC where the company file is saved.
- Click on Company file issues and select Run QuickBooks File Doctor Tool.
- Select your company file in the drop-down list or locate it from Browse.
- Select Check Your File, then press Continue.
- Enter your QuickBooks Admin password and tap Next.
- Retry switching to multi-user mode.
If the issue is not fixed and you see the error again, try the following method.
Solution 3- Configure Folder access permissions
This error can also develop if QuickBooks fails to connect to the company file because the software doesn’t have the correct folder permissions to do so and fails to access the file. If the folder permissions are not favorable for QuickBooks, it can cause many other errors too. Follow the steps given below to sort out this issue-
- Go to the folder that contains your QuickBooks files.
- Right-click on the folder that’s on the screen and select Properties.
- Select Edit under the Security tab.
- Click on QBDataServiceUserXX, mark the checkbox for Full Control, and tap Allow.
- Click on Apply and then Ok.
If the error is still bothering you, try the next method.
Solution 4- Update the Windows version
An outdated Windows can be the root of many errors that develop in QuickBooks. You should always keep Windows updated to the latest release to prevent compatibility issues with the software. Follow the steps given below-
- Go to the search panel in your taskbar and type ‘Windows Update.’
- Select Check for updates in the search results and wait for some time.
- If there’s a new update available, click on Download and install to proceed.
- Reboot your PC after the update is completed.
- Open QuickBooks and try to switch to multi-user mode.
The error will be fixed, and you’ll be able to access or host your company file in a multi-user environment.
Wrapping up!
You read the details of QuickBooks Error H202 above, now you are aware of the reasons this error occurs and the methods that can help you deal with it. We expect the methods to be easily applicable and effective in eliminating this multi-user mode issue in QuickBooks.
For any queries regarding this error, you can call 1.855.738.2784 to consult with a team of QB experts.
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