Business

Steps to terminate QuickBooks Error 557

February 3, 2023
kartanjohn29

QuickBooks is praiseworthy for the payroll service and its benefits for employers. The payroll has become an easy task because of the software, and the employee data management is also sorted. The data generated during the payroll is stored & used for filing taxes which is also allowed through the software. However, the software can develop errors while updating the payroll service. QuickBooks Error 557 develops when the payroll service isn’t active, or the connection to the Internet is interrupted while downloading the updates. If you are also dealing with this in your QuickBooks, this blog will assist you with the causes of this error and possible solutions.

Contact our QB support team at 1.855.738.2784 for assistance in fixing this error.

About the error

You’ll come across this error while downloading the payroll updates on your computer. It occurs because data losses while downloading the update lead to damage or corruption of the downloaded update file. The QuickBooks may also face difficulties connecting with the Intuit servers. This error is most likely to occur if you recently upgraded your Windows version, as QuickBooks may fail to adhere to the new changes in the OS. When you begin the update, you’ll see these error codes on your screen, and the software may eventually crash.

Reasons

You can find the causes of this error below-

  1. There were some issues while you renewed your payroll subscription, or it might have expired.
  2. The downloaded update file has been damaged and now lies in an unsupported format for QuickBooks.
  3. The Windows Firewall on your computer can restrict the background processes of QuickBooks, causing malfunctioning in the software.

You May Read Also: How To Fix QuickBooks Error 12007

Solutions

The appropriate methods to tackle this error in QuickBooks are listed underneath-

Solution 1- List Intuit websites as trusted sites

Sometimes, QuickBooks develops issues while connecting to the Internet. The update process gets interrupted, and you might have to face this error. Follow the steps given below to prevent this issue-

  1. Go to the control panel on your PC.
  2. Click on Internet Options to open a new window.
  3. Under the Security tab, click on Trusted Sites.
  4. Click Sites, enter *.intuit.com & *.quickbooks.com in Add this website to the zone before clicking Add.
  5. Make sure the checkbox for Require server verification (HTTPS:) for all sites in this zone is unchecked below the Websites field.
  6. Close this window and uncheck Enable Protected mode.
  7. Click on Apply and then Ok.

Rerun the payroll update and if the issue is still present, try the next method.

Solution 2- Update QuickBooks Desktop

This error can also occur due to the outdated QuickBooks Desktop version. Follow the steps to update it.

  1. Click on Help and select Update QuickBooks desktop.
  2. Click the Options tab, select Mark All to update all the services, and click Save.
  3. Go to the Update Now tab, and click the Reset Update checkbox.
  4. Tap Get Updates to download the update.
  5. Click on Install Now whenever the software prompts you for installation.

Closure

This brings us to the end of our blog, which describes QuickBooks Error 557. The possible triggers for this error were also listed, along with the solutions. We hope the blog helped you in removing the error from your QuickBooks.

Give our QB support team a call at 1.855.738.2784 to fix this error quickly.

Recommended To Read: How To Resolve QuickBooks Error 6123

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